Privacy Policy

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Privacy Policy

Effective Date: 01 January 2025

At Mediniq Healthcare, operated by Royal Medical & Equipment Trading, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using https://mediniqoman.com/ .

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website or contact us:

  • Name
  • Phone Number
  • Email Address
  • Company Name (if applicable)
  • Delivery Address
  • Product Enquiry Details
  • Information voluntarily submitted through contact or enquiry forms

We may also collect non-personal information such as:

  • IP Address
  • Browser Type
  • Device Information
  • Pages Visited
  • Website Usage Statistics

2. How We Use Your Information

Your information is used to:

  • Respond to your enquiries
  • Process product and service requests
  • Provide quotations
  • Deliver products and services
  • Improve our website and customer experience
  • Send important service updates
  • Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies through your browser settings if you prefer.

4. Information Sharing

We may share your information only when necessary with:

  • Delivery and Logistics Partners
  • Payment Service Providers
  • Service and Maintenance Partners
  • Government or Legal Authorities when required by law

All third parties are expected to protect your information appropriately.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or misuse. However, no method of data transmission over the internet is completely secure.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

7. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your contact details
  • Request deletion of your personal information where permitted by law

To exercise these rights, please contact us using the details provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Royal Medical & Equipment Trading (Mediniq Healthcare)

Address:
#4907/4909, South Al Ghubrah, Souq Street,
Next to Bagdad Bakery,
Opposite Omani Shiwa,
Muscat, Sultanate of Oman

Phone:
+968 9678 9948
+968 2449 1186
+968 2450 3289

Email:
oman@mediniq.com

Website:
https://mediniqoman.com/